Membership Management System

Visit the Membership Management System using the button below in order to join, renew, update your membership details or enrol in courses.



Open Membership Management System



Help / FAQ

I’ve forgotten my membership number / password / all my membership details, what do I do?

  1. If the membership management system is not already showing the login screen, click on ‘Open Membership Management System’ above.  Click ‘Login’ on the left side menu.
  2. Click the appropriate link near the bottom of the screen:
    • Forgot Password: Fill in the form in order to receive an authorisation code by email.  Copy the code and insert in the Authorisation Code section and then enter password / confirm password and Submit
      See this document for more detailed instructions if needed.
    • I know my password but not my membership number: Fill in the form in order to retrieve your membership number.
    • I am a member, but have forgotten my details: Fill in the form. A volunteer member will contact you with login details.

How do I join?

Note: If you are or have ever been a member of U3A Hepburn Shire, do not join again. Follow the instructions under “How do I renew” below.

You can join online by:

  1. Click on the ‘Open Membership Management System’ link above.
  2. Click ‘Join’.
  3. You will be guided through filling in your details. Tick ‘I agree to the Membership Conditions’ (accessible here) and submit.
  4. After you have joined, you will receive a confirmation email with your login details.
  5. You can then login to the membership management system.
  6. After enrolling in at least one course (see below), you can pay your membership fee.

For more details on memberships, or to join offline, visit the memberships page.

How do I renew?

You can renew your membership online by:

  1. If the membership management system is not already showing the login screen, click on the ‘Open Membership Management System’ link above.
  2. Login with your membership number / email address and password.
  3. Enrol in one or more courses (see below).
  4. After enrolling in at least one course, you can then use one of the offline payment methods to pay your membership renewal fee.

For more details on memberships, or to renew offline, visit the memberships page.

How do I enrol in courses and pay my membership fee?

  1. Click on the ‘Open Membership Management System’ above.
  2. Login with your membership number / email address and password.
  3. Click Courses once you have expanded the menu on the bottom of the screen.
  4. To select a course, ‘Add to Cart’ at the bottom of the course info.
  5. When you have finished selecting courses, click the ‘Cart’ button at top of screen.
  6. You may need to agree to the ‘Terms & Conditions’.
  7. Click the ‘Checkout’ and an Invoice will appear with payment options.
  8. Your invoice payment options will be displayed.
    • To pay, click the ‘Print’ button to print the invoice. You can then use one of the offline payment methods listed on the memberships page.

I have other questions, or I need additional assistance

Our friendly committee members will be happy to help you out. Please get in touch with us, using any of the methods listed on our Contact Us page.

How do I retrieve / reset my password

All member records are protected by a password.  Members require their Member Number and Password to login to the Membership System.  Our administration team do not know your password but you are able to reset it using the instructions found in this “User Guide



User Guide

Here is the link to a quick “User Guide

Open Membership Management System